Terms of Sales
These conditions of sale are concluded on the one hand by the company 2MPV/firmaman with capital of 316,700 euros whose head office is at 200 bd Pereire 75017 Paris registered in the Paris trade and companies register under number 449 879 386 00018 hereinafter referred to as "firmaman" and on the other hand, by any natural or legal person wishing to make a purchase via the website of “www.firmaman.com” hereinafter referred to as “consumer”.
By “consumer”, we mean any natural person who is not operating for professional or business-related purposes. If you are not a “consumer,” we urge you to refrain from entering into commercial transactions on firmaman.com.
Given the commercial policy described above, firmaman reserves the right not to respond to orders from subjects that differ from the “Consumer” or to orders that do not comply with its commercial policy.
The acquisition of a good through this site implies unreserved acceptance by the consumer of these conditions of sale.
These conditions of sale will prevail over any other general or specific conditions not expressly approved by firmaman.
Firmaman reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
The contract is concluded when firmaman receives, electronically, your order form and once the accuracy of the data relating to the order has been verified.
These general conditions come into force on the date of signing the order form.
The consumer declares to accept the order as well as all of these general conditions of sale fully and without reservation when they click on “validate my order”. This constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
Before purchasing the products by submitting the order form, you will be asked to carefully read the General Conditions of Sale.
The order form will be archived in our database for the time necessary to ship the orders and according to legal deadlines.
Before submitting the order form, you will also be asked to detect and correct any data entry errors.
The languages available to conclude the contract with Firmaman are French and English.
Once the contract is concluded, Firmaman will take charge of your order and send you, by email, a receipt for your order.
Characteristics of the goods and services offered
The products and services offered are those which appear in the catalog published on the firmaman site.
These products and services are offered while stocks last.
Each product is accompanied by a description established by firmaman.
The images and colors of the products offered for sale on Firmaman.com, however, may not correspond to the actual colors due to the effect of the Internet browser and the screen used.
Prices
The prices appearing in the catalog are inclusive of VAT in euros, taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products.
Firmaman reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.
The prices indicated do not include transport and delivery costs as long as they take place in the geographical areas provided below.
Withdrawal
Consumers, non-professional individuals, benefit from a withdrawal period of seven days from delivery of their order to return the product to the seller for exchange or refund without penalty, with the exception of return costs.
We invite you to notify us by email or telephone of your return request.
The products must not have been worn, worn, modified, washed or damaged.
The products must be returned in their original packaging and if you wish to return a kit, you must return all the elements that compose it
Returned products must be sent to Firmaman in a single shipment. Firmaman reserves, in fact, the right not to accept items from the same order, returned and shipped at different times.
If the Right of Renunciation is exercised following the terms and conditions indicated in the paragraph above, Firmaman will do what is necessary to reimburse any sums already collected for the purchase of the products.
Firmaman suggests that the Customer return their products by Colissimo with a recommendation or additional insurance of the market value of the products, guaranteeing, where applicable, compensation for the products up to their market value. real in the event of theft or loss of this merchandise. In all cases, the return is made at the Customer's risk. It will be the customer's responsibility to keep all proof of return.
Returns will not be accepted for lingerie for hygiene reasons, as well as cosmetics.
We kindly ask you to inform us by email: info@firmaman.com or by telephone 01 44 09 71 32 before any return.
You will need to tell us:
Your first and last name, your order, if you wish to make an exchange or be refunded. For an exchange, tell us which item you want and finally the reasons for your return.
We will respond to you by email or telephone giving you a returns number which you will indicate on the returns slip.
Send your package to: Firmaman 200 boulevard Pereire 75017 Paris
We reserve the right not to accept your return if the product(s) are not intact. In which case, we will return these items to you.
If all of its conditions mentioned above are respected, Firmaman will reimburse you by check no later than 30 days after receipt of your return or by transfer if you provide your bank details
Return costs are the responsibility of the customer
Payment terms
The price is due when ordering.
Payments will be made by credit card; they will be carried out through the secure CIC bank system which uses the SSL ( Secure Socket Layer ) protocol so that the information transmitted is encrypted by software and no third party can read it during transport on the network. .
The buyer's account will only be debited when the available products are shipped and for the amount of the products sent.
Payment by bank check is only possible for checks in euros drawn on a bank domiciled in France or Monaco. In the event of payment by check, the check is cashed upon receipt of the check . Any order paid by check will be sent to the address indicated on the check.
The check must be made payable to firmaman, and sent to the address below:
Firmaman
200 boulevard Pereire
75017 Paris
At the buyer's request, he will be sent a paper invoice showing VAT.
Deliveries
Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area. For all payment by check, delivery will be made to the address indicated on the check.
The risks are the responsibility of the purchaser from the moment the products have left firmaman's premises. In the event of damage during transport, a reasoned protest must be made to the carrier within three days of delivery.
Delivery times are given for information purposes only; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed.
Guarantee
All products supplied by the seller benefit from the legal guarantee provided for by articles 1641 et seq. of the Civil Code.
In the event of non-conformity of a product sold, it may be returned to the seller who will take it back, exchange it or reimburse it.
All complaints, requests for exchange or refund must be made by post to the following address: firmaman 200 boulevard Pereire 75017 paris, within thirty days of delivery.
Responsibility
The seller, in the online sales process, is only bound by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other unintentional problems.
Customs duty
Any order for delivery outside France may be subject to taxes and customs duties which are imposed upon delivery of the package. These customs duties and taxes are your responsibility and are your responsibility. We are not required to verify and notify you of applicable customs duties and taxes. To find out about them, please contact the competent authorities.
Litigation
These conditions of online sale are subject to French law.
In the event of a dispute, jurisdiction is assigned to the competent courts of Paris, notwithstanding multiple defendants or warranty claims.