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Deliveries and returns

When your order is shipped, you will receive an email with the tracking number of your package.

- In preparation for : we prepare your order with love in our workshop.
- Shipping : your package has been handed over to our carrier and delivery is in progress.
- Theoretical delivery date : date your package should be delivered to you.
- Delivery : your package has been delivered to your home.
You have 14 days after receipt of your order to return your parts to us for reimbursement.
Please note that parts from which the label has been detached, or parts which have been washed, cannot be returned.
Firmaman does not currently cover return costs.
You are in Paris ?
You can drop off your return directly in our store located at 200 Boulevard Pereire 75017

You will receive an email to notify you when the refund has been made.
We do not do exchanges on our site. For a new size, another model or another color, simply reorder on our e-shop!
If, despite all our quality controls, your part should present a defect, we invite you to contact our Customer Service at

Don't forget to attach photos of your defective part to your message. This will help us to offer you the best solution possible.